Track your order
Your live tracking link is sent by email or SMS after your order is dispatched. Open that secure link for the carrier status and current delivery estimate.
Before dispatch
In-stock orders are usually dispatched within 2–3 business days. Available-to-order bikes are usually dispatched within 7 business days. Transit time begins after dispatch and varies by destination and carrier.
Need help?
If you cannot find your tracking link, the status has not changed, or something does not look right, contact E-Motion with your order number:
- Email: support@e-motion.com.au
- Phone: 1300 300 906
- Hours: Monday–Friday, 9am–5pm (Australia/Sydney)
Never post your order number or delivery address in public chat.
